Monarch 9800 Manuale Utente

Monarch9800 SeriesPrintersTC9840OH Rev. A 11/98 ©1998 Monarch Marking Systems, Inc. All rights reserved.

Setting DIP SwitchesTo change the DIP switch settings, move the switches tothe desired position and then turn on the printer.If you select Software Co

Lower DIP Switches12345678Flow ControlXON/XOFFRTS/CTS*DTRONOFFOFFOFFONOFFDiagnosticsNormalDiagnostics ModeOFFONVerifierNo VerifierVerifier InstalledOF

Using the Control PanelThe control panel helps you check printer status, displays errorcodes, and allows you to perform somebasic printer functions.Pr

Button FunctionsFeed:uPrints a label in the on-demand mode.uFeeds a blank label if there is no print job.uPrints a label with error information that i

1-8 Getting StartedRev. A 10/98

LOADING SUPPLIES 2This chapter describes how to load:ua roll of supplyufan-fold supplyua roll of tag supply.There are three types of supplies:Thermal

Loading Labels or TagsMake sure the printer is configured for the correct supply type.1. Open the cover.2. Unlock the printhead by turning the retaini

5. Adjust the supply holder guides so the sides barely touch theroll. Make sure the supply roll turns freely.If you are using fan-fold supplies, plac

For tag supplies using the optional knife, feed the supplythrough the knife. Make sure at least 0.5 inches of supply ispast the knife.8. Adjust the s

9. Hold the printhead assembly by the printhead tab whilepressing down on the printhead release. 10. Close the printhead by pressing down on the thum

Each product and program carries a respective written warranty, the onlywarranty on which the customer can rely. Monarch reserves the right to makech

You may need to adjust the wide/narrow knobs depending onthe width of your supply. See Chapter 5, "Care andMaintenance," for more informati

3. Feed the backing paper over the peel bar.4. Feed the backing paper through the lower opening of the exitcover. Close the exit cover. Pull down on

5. Close the printer’s cover.6. Press Feed to position the supply under the printhead.Using the Optional Tear BarTear labels against the tear bar. Yo

LOADING RIBBON 3This chapter describes how to load a ribbon roll.There are different ribbon requirements for the three types ofsupplies:Thermal Direct

Loading RibbonMake sure the printer is configured to use a ribbon.To load ribbon:1. Open the cover.2. Unlock the printhead by turning the retaining la

6. Remove the new ribbon from the package as shown. Do notwrinkle or crush the new ribbon.7. Slide the ribbon onto the back reel as far as it will go

11. Rotate the take-up core until the leader is past the printheadand remove any slack in the ribbon by turning the take-up reelclockwise.12. Hold the

The high energy setting is lost when you turnoff the printer.High Energy Ribbon LimitationsWhen using the high energy ribbon option:uUse a print speed

3-6 Loading RibbonRev. A 10/98

PRINTING 4This chapter explains how to uuse on-demand mode printing.uprint an error label and batch separators.uadjust the print positions.PrintingThe

Printing an Error LabelIf the printer displays a data error (errors0-499), press Feed to print an error labeland continue printing. See your SystemAd

Adjusting Print PositionsYou can adjust the supply, print, margin, or cut positions on the9840 printer by using the control panel buttons. Make sure

Supply Position Adjusts the machine to print at the vertical 0,0point on the supply. Increase the supplyposition to move print up, decrease to movepr

Printing 4-5Rev. A 10/98

CARE AND MAINTENANCE 5This chapter tells you how touclear label jamsuclean the printhead and platen rollerureplace a printheadureplace a fuseuadjust p

CleaningThe rate and frequency at which you print or how often youreceive supply errors determines how often you must clean theprinter. You may need

5. Rub the cotton swab across the peel bar, printhead, andsupply sensor to remove any build-up.6. Clean the build-up in the supply path.7. Let the pri

Replacing the PrintheadYou may have to replace the printhead if it is damaged orworn-out. For example, you may see 616 (bad dot or dots) or 765(print

6. Carefully unplug the cable from the printhead as shown. Theprinthead is sensitive to static electricity, which can damagethe printhead or reduce i

Make sure the printhead cable does not touch the ribbon roll.10. Clean the new printhead with a cotton swab dipped inisopropyl alcohol to remove any s

Adjusting the Print ContrastYou may need to adjust the print contrast if the printing is too lightor too dark. Having the correct print contrast is i

Replacing the FuseThe printer is shipped with a 115 volt or a 230 volt fuse.To replace the fuse:1. Disconnect the printer from the power source.2. Use

TROUBLESHOOTING 6This chapter providesuinformation about printing a test label.usolutions to minor printing problems.uexplanations of error messages y

TroubleshootingThis section helps you correct some problems that may occur.Problem ActionError message appearsduring startup.Turn off the printer, wai

Error MessagesYou may receive the following types of error messages:uData ErrorsuCommunication ErrorsSome errors numbered 400-438 and 500-574 are inte

012 Row field position is greater than the maximum stockdimension.013 Column field position is greater than the maximum stockdimension.014 Font select

041 Line direction must be 0, 90, 180, or 270.042 The line segment or box end row is defined outside ofprintable area.043 The line segment or box end

205 Copy type must be 1 (Copy after rules) or 2 (Copybefore rules).206 Increment/Decrement selection must be I (increment) orD (decrement).207 Increme

224 Bar code Intercharacter gap must be 0 to 99 in printerdots.251 Power up mode must be 0 (online) or 1 (offline).252 Language selection must be 0 (E

269 Stop bits selection must be 0 (1 bit) or 1 (2 bits).270 Parity selection must be 0 (none), 1 (odd), or 2 (even).271 Flow control selection must be

TABLE OF CONTENTSGETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Audience

325 Duplicating direction must be 0 or 1.327 Amount of row adjustment must be 0 to 999.328 Duplicate count must be 0 to 999.340 Bitmap line encoding m

411 Framing error (baud rate mismatch).412 Flow control mismatch.413 Receive buffer is full. Check flow control settings. 414 Internal keyboard buffe

573 Batch data in price field doesn’t fit the format or thefield contains blanks.574 Batch data in check digit scheme doesn’t fit the format,or, the f

701 Printer received a command that it cannot executewhile it is running.702 Check your printer’s SETUP settings.703 The printer sensed a calibration

761 Stacker is full or jammed. Empty the stacker or clearthe jam before continuing. The printer does notrecalibrate after this error.762 Low battery

6-14 TroubleshootingRev. A 10/98

SPECIFICATIONS APrinterHeight: 12.5 inches (318 mm)Width: 12 inches (305 mm)Depth: 13 inches (330 mm)Weight: 30 lb. (13.4 kg)Shipping Weight: 34 lb. (

Ribbon SpecificationDo not leave ribbon in sunlight, high temperatures or humidity.Print Speed: 2.5 IPS (64 mm) for all serial bar codes2.5 IPS (64 mm

Specifications A-3Rev. A 10/98

SETTING DIP SWITCHES BTo change the DIP switch settings, move the switches to thedesired position and then turn on the printer.1=ON, 0=OFFIf you selec

4-2Adjusting Print Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Printing the Euro-Dollar Symbol .

DIP SwitchesUpper DIP Switches12345678Baud Rate38400192009600480024001200Software Control111000010011000101010Data Bits7 Data Bits8 Data Bits10Stop Bi

Lower DIP Switches12345678Flow ControlXON/XOFFRTS/CTS*DTR100010DiagnosticsNormalDiagnostics Mode01VerifierNo VerifierVerifier Installed01Supply TypeCo

B-4 Setting Dip SwitchesRev. 12/97

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GETTING STARTED 1The Monarch® 9840 printer lets you print text, graphics, and barcodes on thermal transfer (ribbon) and thermal direct labels ortags.

9445 Printer Online EmulationThe 9840 printer supports 94x5 emulation. You can send 94x5data streams to the 9840 printer.Refer to your 9445 Programm

Ask your SystemAdministrator whichmethod you will use tocommunicate with thehost:Serial Communication9 to 25 pin cable (Part #118364)25 to 25 pin cabl